Privacy policy
1. Who We Are
Oakwrights Gardening Services is the data controller responsible for your personal data.
Contact details:
Email: info@oakwrightsgardening.co.uk
Phone: 01702 898089 / 07808225440
2. What Information We Collect
We may collect and process the following personal information:
Name
Email address
Phone number
Address (if provided for quotes or services)
Any information you include in messages or enquiry forms
We only collect personal data when you contact us directly (for example via a contact form, email, or phone).
3. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotes
Arrange and deliver gardening services
Communicate with you about your request
Send marketing communications (only if you have given consent)
4. Legal Basis for Processing
Under UK data protection law, we rely on the following lawful bases:
Legitimate interests – to respond to enquiries and provide services
Consent – where you have agreed to receive marketing communications
You can withdraw your consent at any time.
5. Marketing
We will only send you marketing messages if you have clearly agreed to this.
You can opt out at any time by:
Clicking “unsubscribe” (if applicable), or
Contacting us directly
6. Sharing Your Information
We do not sell or share your personal data for marketing purposes.
We may share your information where necessary to deliver our services, for example:
Contractors or suppliers (e.g. skip hire companies)
We only share the minimum information required and only where necessary.
7. How Long We Keep Your Data
We only keep your personal data for as long as necessary:
Enquiries: up to 12 months after last contact
Customer records: up to 6 years for legal and tax purposes
Marketing data: until you withdraw consent
8. Keeping Your Data Secure
We take reasonable steps to protect your personal data and prevent unauthorised access, loss, or misuse.
However, no method of transmission over the internet is completely secure.
9. Cookies
Our website may use cookies to:
Improve website functionality
Understand how visitors use our site
Support basic features such as page navigation
You can control or disable cookies through your browser settings.
Where required, we will request your consent before using non-essential cookies.
10. Analytics
We may use Google Analytics to help us understand how visitors use our website.
This may collect anonymised information such as:
Pages visited
Time spent on the site
You can opt out of analytics cookies via your browser or cookie settings.
11. Your Data Protection Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request transfer of your data
Withdraw consent at any time
To exercise any of these rights, please contact us.
You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how your data is handled.
12. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this privacy policy from time to time. Updates will be posted on this page.
14. Contact Us
If you have any questions about this policy or your data, please contact: